Our experienced staff - Sydney office
Dale Goulding - Managing Director
The ideas man of DPT operations. Dale has skied through Europe including St Anton Austria, Val'D'Isere in France, Heli skied in the Harris Mountains of New Zealand, and consecutive seasons in Hokkaido Japan since 1993. There are few to match his breadth of experience and the magnitude of his accumulated knowledge. Additional expertise as a professional photographer which manifest in contributions to the majority of Australian ski magazines dating back to 1995 now stands as a testament to what Niseko has offered during this period. In 1994 he completed Perisher Ski School's Instructor Clinic and also spent time with the Australian Volunteer Ski Patrol (A.S.P.A).
Hi Dale, Just wanted to thank you and your team for your support and assistance on our recent trip to Niseko. Every aspect went perfectly, Korean Air were professional; connections were hassle-free; our accommodation was great; Deep Powder staff at Niseko were helpful (and showed great judgement when recommending restaurants!); skiers experienced a range of amazing conditions; and, we even had clear views of Mt Youtei !! Can you please pass on our appreciation and we look forward to our next adventure. regards Leigh
Glenn Goulding - Director
Doing what he does best, skiing and talkin' it up with the locals and guests, G san, epitomizes the very essence of DPT. With 35 years skiing experience across North America, Australia, New Zealand and Japan, he returns to Niseko for his 22nd consecutive season. Possessing an encyclopedic knowledge of the local areas, townships and properties, with endless stories about owners past and present, there's nothing that's escaped his observance these past decades. Whether he's driving through Hirafu, Shopping in K town, drinking in the bars, or dining in the restaurants, there is hardly a person who doesn't know him, he's the face of DPT.
Hi Glenn, I Just wanted to write to say how impressed I was at the way you and your team organised our trip to Japan. Everything went to plan and your recommendations and thorough organisation was impeccable - not to mention your constant positive attitude and terrific service. I will be telling anyone interested in skiing in Japan (or even going to Japan) to talk to you guys. Simon.
Peter Hunter - Operations manager
P-Chan, ensconsed deeply within the nerve centre of DPT operations, provides technical expertise born of 20 years experience in television production. With boundless energy, the multi tasking chops of a circus juggler, and that rare genealogical trait allowing him to operate at full capacity on minimal sleep, he's the nucleus of the DPT cell. Add to that decades of skiing experience in Japan and Australia, and a pathological love for chocolate coated almonds, and P Chan has been appointed as DPT operational guru and chief.
A belated Thank You on behalf of Serge and myself for the fantastic trip you guys organised for us to Niseko during March. Not only were the conditions of the snow outstanding, the accommodation cossie and friendly, but the service you and your team provided went a long way to ensuring that our holiday went off without a hitch. But you may have created a rod for your own back. I have been telling anyone who will listen about our experience there and with you. You have something to live up too. I know in business, people are always quick to let you know of problems, and the same doesnt seem to apply with compliments, but please believe me when I say "we were thrilled to bits!" If you do treat all your customers this way, then your business will only go from strength to strength. Regards Noel
Sarah - Team Leader / Senior Travel Concierge
I have been with the Deep Powder team since 2009. My family have owned three agencies, which has instilled in me extensive knowledge of the industry. I have been lucky to experience many different destinations of the world and travelled quite extensively throughout Asia, South Pacific and recently parts of America.
I also did a home stay in Japan back in 2001 during the summer season and can't wait to get back over for the ski season so I can experience it for myself!I bring with me excellent customer service and will do my best to meet my client’s travel needs. Great attention to detail will ensure your trip will not only be amazing but you will bring home many memories, that will last a life time.
"I’d like to thank you and the Deep Powder Tours team for doing a fantastic job in organising our trip. All accommodation was outstanding (if with very low ceilings, as seems typical in Japan) and minimal effort was required on our part to get around the country. The skiing was amazing and luckily, the weather was outstanding. We got a couple of big dumps and a few days of perfectly clear conditions around those, which couldn’t have been more perfect. If I decide to return to Japan, I’ll certainly think of Deep Powder Tours first." Patrick
Cara - Senior Travel Concierge
Cara has been working in the Travel Industry for seven years and joined Deep Powder Tours in 2011. Cara has spent a season working in Whistler Canada and also Niseko Japan and visited Hakuba and Nozawa Onsen. Cara always strives to deliver excellence in her customer service and attention to detail, with her wealth of knowledge and experience in Japan ski product you can trust that every holiday she assists you plan will be one to remember.
"I would like to say a big thank you Cara, for all your efforts in getting the holiday together. Everything was absolutely perfect, and we really appreciate all your hard work!!! Even with some changes along the way, nothing was too much trouble for you, and it made our trip a really memorable one. Not sure if Deep Powder Tours have an employee of the month, because we would be happy to nominate you!!! Thanks again, it was a pleasure dealing with you."
Adam & Jackie.
Bree - Receptionist/Admin
Bree is an advanced skier and has been skiing since she was four years old. She has recently returned from working and living in Perisher/Jindabyne for the 2012 snow season where she also discovered her passion for snowboarding. Bree obtained her Certificate III in tourism at Loftus Tafe and has now embarked on a career in travel with Deep Powder Tours. She fills an important role as receptionist and assists the sales team, we just hope she gives up her passion for snowboarding and sticks with skiing!
I just want to say thank you for a wonderful job DPT did organising our trip away. Everything ran smoothly with no mishaps. It made the trip a lot easier with all the detail you had in the itinerary – bus transfers, addresses to accommodation, Japan rail pass, taxi vouchers etc. Rusutsu had fresh snow each morning after a small amount of rain on the first day and the hotel facilities were great. The rest of the trip Tokyo, Kyoto and Hiroshima ran smoothly as well. A fantastic time was had by all 5 of us and we will have no hesitation in recommending Deep Powder Tours to all our friends. We look forward to booking our future trips with your company. Regards Gary
Melinda - Accounts Manager
In my 9 years at Deep Powder Tours I have travelled extensively throughout Japan ski resorts visiting Niseko, Furano, Rusutsu, Hakuba, Myoko Kogen, Nozawa Onsen and Shiga Kogen, also including Tokyo, Otaru or Nagano as my cities of choice.
Worldwide holidays have taken me to a lot of countries throughout Western Europe and Asia but I will always return to Japan. I am passionate about Japan and its people.
“We found the service of Deep Powder Tours at all times to be helpful, punctual and efficient. The accommodation was great and the holiday went without a hitch;
Congratulations to you and Melinda for excellent customer service and I would recommend Deep Powder Tours to anyone planning a ski holiday to Japan.”